• 3rd Floor, No. 2 Factory Building, Lijincheng Industrial Park, Longhua District, Shenzhen, Guangdong, China
  • info@telesolenergy.com


Frequently Asked Question

  • Q1. Are you a manufacturer?

    A: We are a professional manufacturer of solar products, we have our own R&D team and factory.

  • Q2. What about the lead time?

    A:Samples need 1-2days if we are producing this model or we have it in stock, mass production time depends on the quantity, normally 3-4weeks.

  • Q3. Do you have any MOQ limit?

    A: Low MOQ, 1pc for sample checking is available; For bulk orders, it is recommended that you start with the quantity of one container, so as to save the freight and have a good price.

  • Q4. How do you ship the goods and how long does it take to arrive?

    A: For samples, we ship out by DHL/UPS/FEDEX or other courier services, for bulk orders, we ship out by sea/air cargo;

  • Q5. How is your warranty period and the product lifespan?

    A: Our warranty is 1year for most of our products, and for some customized products, we offer 2-3years warranty service. Our products are very durable in using, general lifespan will be more than 8years.

  • Q6. Acceptable print my logo on product?

    A: Yes. We have R&D team, so we support OEM and ODM, your customized requirements can be proposed, our team will give you professional solutions

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